Health & Safety
RHIB excursions at sea are not suitable for
- Pregnant women
- Infants/small children
- Persons with existing back problems/injuries/heart complaints
- Persons who have had recent surgery
- Persons who are classed as clinically obese
- Persons who have less than average mobility
Passengers must advise Abhainn Cruises before booking of any medical conditions or disabilities that the passenger(s) are suffering from or have ever suffered from prior to booking, particularly, dizzy spells, epilepsy, back/bone conditions and diabetes (this is not an exhaustive list).
We do not recommend our sea tours for anyone who is nervous of the sea or boats, or who experiences sea sickness.
Health and safety rules as given by the Skipper must be adhered to at all times. Life jacket/ buoyancy aid worn at all times, jockey seats must be sat astride with one leg on either side, hold on to bars at all times with two hands when the boat is moving, remain forward facing, and remain seated until Skipper says you can move. Refusal to follow rules may result in the termination of the tour and failure to follow rules may result in injury.
Abhainn Cruises will not accept any liability for personal injury, or injury to others and passengers participate entirely at their own risk.
If the vessel has to return to the harbour/marina due to passenger illness or passenger anxiety or weather conditions (this is not an exhaustive list) Abhainn Cruises has no obligation to provide passengers with a refund or a replacement trip.
Replacements trips will only ever be offered at the total discretion of Abhainn Cruises.
Other than liability for death or personal injury resulting from Abhainn Cruise’s negligence, Abhainn Cruises shall not be liable for any loss or damage, direct or indirect, howsoever arising, including without limitation any distress, inconvenience or anxiety caused during the course of any trip undertaken and/or during evacuation from the vessel in the event of breakdown or accident.
Abhainn Cruises cannot be held responsible for the weather conditions during your trip.
Please be advised we do not provide ‘thrill’ or ‘speed’ rides. Our tours are led by Skippers who are OCN Accredited Tour Guides and our experiences are designed as sight-seeing tours suitable for families.
Booking & Cancellations
Payment of deposit secures booking, non payment may result in loss of preferred date and time.
All Prices are in Pounds Sterling, Abhainn Cruises do not charge VAT on sight-seeing tours.
For tours of up to 90 minutes duration, cancellations notified over 24 hours before tour departure time result in loss of the non-refundable deposit and cancellations in under 24 hours from tour departure time and no shows will be charged at 50% price of tour booked. This will be charged from your card at tour departure time.
For tours of two – five hours duration, cancellations notified over 72 hours before tour departure time result in loss of the non-refundable deposit. Cancellations notified less than 72 hours before tour departure or no shows will be charged the full price of the tour booked. This will be charged from your card at tour departure time.
For day and commercial charters, cancellations notified 7 days or more before scheduled charter will result in loss of non-refundable deposit. Cancellations notified between 3 and 7 days before scheduled charter will be charged at 50% of charter price. Cancellations notified less than 72 hours before scheduled charter or no shows will be charged full price of charter booked.
Abhainn Cruises are not responsible for factors that may lead to a passenger missing their trip, including; transport delays, weather conditions, parking issues and illness, and no refunds or reschedules will be given.
For sight-seeing experiences a £100 deposit per boat is required. For more than 12 passengers 2 boats will be needed therefore a deposit of £200. Number of passengers booked on each tour must be paid in full.
Remainder of payment is due at time of meeting Skipper on the day of the tour. The balance will be charged to the card used to pay the deposit unless you arrange to pay cash to the Skipper, or call 07845370231 before your tour to pay via a different card.
The lead passenger is responsible for paying the full amount due and any further amount resulting from accidental or malicious damage made to the vessel or its equipment by his/her passengers.
Abhainn Cruises reserve the right, if necessary, to deviate from a vessel’s advertised route, or change any time or day of a booking or cancel any booking with or without prior notice to the passenger.
If the Skipper cancels due to rough weather you may either rebook a different date or have a refund of your deposit.
Passengers requests to change a booking time/date must be a minimum of 7 days in advance are completely at Abhainn Cruises discretion and will be subject to availability. The change in date must be confirmed in writing.
Abhainn Cruises will not be liable for any expense, loss of time, disappointment, inconvenience, or any other consequential loss suffered by the passenger in the event of a cancellation or postponement of a booking.
Bookings can only be made by persons aged 18 and over.
Abhainn Cruises reserve the right to use photographic equipment and/or video recordings and/or other monitoring equipment on or in the vicinity of the vessel which may feature passengers for advertising or promotional materials. Ownership of any intellectual property rights to the photographs and/or video recordings vests in Abhainn Cruises absolutely.
If the lead passenger does not want photography/video recordings during the charter please make this clear when booking and we will ensure our Skippers respect their wishes.
Abhainn Cruises allow passengers to take their own photographs and video recordings from a seated position only and only when the vessel is stationary. Abhainn Cruises accepts no responsibility if any photographic or video recording equipment is lost or damaged during the trip.
- Skippers orders must be followed at all times.
- Parents/guardians are responsible for children at all times.
- Consumption of alcohol on-board prohibited unless permission sought beforehand.
- No one under the influence of drugs or alcohol permitted on-board.
- Smoking is strictly prohibited.
- No one who is openly aggressive, whether that be verbally abusive or physically threatening, will be allowed on-board or allowed to remain on-board.
- The lead passenger remains financially liable for any damage made to the vessel or equipment by his/her passenger group. This includes manually inflating an automatic life jacket other than when they are expressly instructed to do so by the Skipper (this incurs a £150 charge for its re-assembly).
Abhainn Cruises allows passengers to bring personal belongings onto the vessel, however Abhainn Cruises will accept no responsibility if any personal belongings are damaged or lost at any time whilst on the vessel. These must be stowed safely while the vessel is moving. The skipper will decide where they are stowed.
Any complaints must be made in writing within 2 weeks of the incident the complaint is regarding. As much detail as possible must be included, including the tour time, lead passenger details etc. This can be done via email or by post.
Address: Abhainn Cruises, 33 Loup Road, Toomebridge, County Antrim, BT41 3TW.